Delivery Service

This film follows a delivery service team staffed by Geumhyung Jeong and her collaborators around Seoul. The team, outfitted in bright blue high visibility service vests, travels by train, car, and foot. They arrive without packages or parcels and the contents of their delivery remains unknown, the events distilled into the interaction of the event which is recorded by a photographer and videographer within the delivery team. The tension of observation and exposure in this commonplace transaction becomes the focus rather than the imagined product that instigated the exchange.

Originating from a concept Jeong began in 2017, in 2020 the artist launched Delivery Service as a customised service that delivered a performance experience to customers who made their request via an online interface. On the online form, customers were asked a series of questions, the answers to which determined the nature of the performance they were delivered. Questions offered various service scenarios based on a customer’s level of comfort with variables such as physical distancing (it was the height of Covid) and participation level. The ‘delivery service team’ would arrive at the customer’s home address where the customer would then perform their partially scripted role as ‘service recipient’.

With Geumhyung Jeong, Soonwoo Kwon, Junghyun Kim, Kanghyuk Lee, Gim Ikhyun; commissioned by Seoul Museum of Art; co-produced by Seoul Museum of Art and Tastehouse, 2020.